QUESTIONS & ANSWERS
Got a question? We’re here to help!
Find answers to the most common questions about customizing, ordering, and caring for your BAGIDTAGS LLC. If you don’t see what you’re looking for, just reach out—we’re always happy to assist.
What makes BAGIDTAGS different from regular luggage or pet tags?
BAGIDTAGS are made with durable stainless steel and machine-embossed for a long-lasting, professional finish. Unlike paper or plastic tags that can tear or fade, our tags are designed to withstand years of travel and use—helping your luggage and pets always find their way home.
How do I create my custom tag?
Simply select your tag type on our website, enter your custom text in the easy tag builder, and preview it live. You can personalize up to 5 lines, following our character and line limits for the best fit and readability
What characters can I use on my tag?
You can use uppercase A–Z, numbers 0–9, spaces, commas, periods, and hyphens. Special symbols and lowercase letters are not supported, to ensure the highest clarity and compatibility with our embossing machine.
Can I order multiple tags in one purchase, each with different text?
Yes! After customizing your first tag, you’ll have the option to add more. Each tag in your order can have unique text.
How are the tags produced?
Once you complete your order, your tag details are securely processed and sent directly to our professional embossing machine. Your tags are then produced with care, checked for accuracy, and shipped from our U.S.-based facility.
How long will it take to receive my tags?
We typically produce and ship your custom tags within 1–2 business days. Shipping times depend on your chosen method and location. You’ll receive tracking details once your order ships.
Can I return or exchange my tag?
Because every tag is custom-made to your order, we cannot accept returns or exchanges except in the rare case of a manufacturing error. Please double-check your text and spelling before submitting your order.
What if there is a mistake on my tag?
If you believe there’s a manufacturing issue (such as a machine error or misprint), contact us right away with a photo and your order number. We’ll review the case and make it right if the problem is due to production.
Can I edit or cancel my order after purchase?
Orders are processed quickly, so changes or cancellations are only possible within a short window. If you need to update your order, please contact us immediately at contact@bagidtags.com.